Northwest Companies specializes in moving components of heavy industry. Since 1968, Northwest has been providing customers with specialized transportation and logistical services tailored to meet customers’ specific needs and expectations. Northwest Companies is a family of companies consisting of Northwest Crane Service, Northwest Logistics Heavy Haul and Northwest Logistics Dry Bulk.
Andy Hodges, owner of Northwest Companies, decided on our Webtech Wireless Quadrant solution, because Webtech Wireless can handle a diverse fleet of vehicles. In addition to a mobile crane and a crawler crane fleet, Northwest manages two different trucking fleets.
Having received and installed over 200 Quadrant Locator units, Mr. Hodges and his team have seen these improvements:
Accountability: “All team members now have a visibility display of the location of cranes and vehicles letting everyone know where they are in real time, making our operations safer and more efficient.”
Safety: Keeping drivers safe is a top priority at Northwest. Quadrant allows the Northwest safety team to view the real-time locations of all personnel and equipment, which helps to expedite the response time in the event of an emergency.
Service: Quadrant helps Northwest’s logistical/dispatch team to direct infield crews using the best route to get to a project location, which is often an obscure well site. Northwest can now provide its customers with improved service owing to better on-time delivery of people and equipment.
Fuel Tax: Northwest Companies’ use of Quadrant helps to calculate fuel consumption more precisely, equalling a savings of more than 300 gallons in fuel tax every day.
Both Northwest and Webtech Wireless are constantly striving to provide better customer service. Perhaps the best compliment was given by Mr. Hodges after companywide training was completed, “You focus on making us better at what we do—that has been the Webtech Wireless experience for us.”