checklistWith winter quickly fading into the background, it may seem the wrong time to start talking about winter preparedness programs and winter operations best practices. For an agency in the process of scaling back their winter operations in preparation for spring and summer operations, it’s exactly the right time to conduct a winter operations review. What did your agency do really well this past winter? What processes need further streamlining? Was your agency well-positioned to respond to the very first winter event of the past season? Could you perhaps have done something different to ensure an even better, more effective response?

We’ve compiled a winter preparedness checklist to help you gain an upper hand over whatever winter plans to send your way next season.

  1. Login to your portal in late September to ensure all units and telemetry inputs from your plow sensors and spreader controllers are working properly
  2. Place your new hardware orders in late September so your devices are installed and ready when you need them to be
  3. Calibrate your controllers when you commission your winter fleet. Don’t assume your contractors will take care of this function. Avoid skewed data or incorrect salt application rates and associated high costs – and make calibration a requirement
  4. Submit your routes/map, data/material changes 8 weeks prior to your anticipated “go-live” date and ensure your fleet management solution grows as your city grows
  5. Enrol in a winter preparedness program and bring your “A Game” to whatever winter delivers (a good program consists of GPS/AVL inspections, spreader controller communication checks, winter operations report verification, a website audit and more…)

Need help? Webtech Wireless can step you through all the steps you can take to prepare for winter. We also have a first-rate Winter Light-Up Program that will ensure your agency is primed and ready for the first winter event of the season.

Contact us to learn more.

TheRoadAheadIf trucking is your business, then your business relies on drivers to remain in business, generate profits and gain competitive advantages. It makes sense then to do whatever you can to help your drivers optimize their time.

Webtech Fleet Center helps your drivers maximize their driving time, reduce time-consuming and error-prone paperwork and comply with FMCSA and DOT regulations.

  • Route your drivers based on what makes the most sense – their time is spent earning revenue and not wasted driving between jobs
  • Incorporate automation efficiencies whenever possible – reduce errors and paperwork and process administrative duties with the utmost speed.
  • Ensure efficient routing and navigation on truck legal roads – help your drivers determine optimal routes.
  • Optimize inspections – help your drivers simply and easily run through an inspection by providing officials only that information that is relevant to them, in a preferred format.
  • Comply with FMCSA and DOT regulations using automated HOS monitoring – help your drivers save time and avoid inaccuracies.
  • Use your driver’s time wisely with functionality like Webtech Fleet Center’s Yard Mode to automatically ensure your drivers aren’t using up their drive-time when they aren’t on the road driving.
  • Further streamline inspections with fully electronic eDVIR workflow. Inspections, repairs and eDVIR certifications can take place in the field, with no need for paper reports.

Could your drivers and your organization benefit from a solution like Webtech Fleet Center? Learn more.

Would you like like to talk with a solution expert on how Webtech Fleet Center can start working for you today?Contact us.

Agency Shares Fleet Services for Cost and Operational Savings

Posted by: Deirdre O'Brien, April 23rd, 2015


A recent Government Fleet article showcases Camden County, GA for handing over their fleet management services to a public fleet while keeping their technicians.

After the retirement of Camden County’s fleet manager, the County established an agreement with the City of Kingsland, GA to have Kingsland’s fleet manager oversee Camden County’s fleet, fleet administration, and technical staff.

Steve Howard, Camden County’s administrator explains the project is an “interlocal agreement with the City to provide management assistance to the County.”

According to the article, Howard’s end goal is to have fleet departments of all three cities in Camden County share services and employees, build a new consolidated repair facility and establish an equipment pool – the intent, to save money and implement best practices across multiple fleets.

The benefits of sharing

Camden’s Fire Department had previously been outsourcing their fleet maintenance – now they send work to County fleet technicians, who charge less per hour than private vendors.

Also because the combined cities have more buying power, and as a result they can shop around for parts a little more.

Increased investment opportunities

The combined agencies are also able to invest in resources they would otherwise not be able to. Examples given in the article are a paint booth and a transmission flushing machine.

Why it works

The intent is to run fleet management for all three agencies like a business – seeking efficiencies whenever possible.

To read the full article click here:

Gain Government Agency Liability Protection using GPS/AVL

Posted by: Deirdre O'Brien, March 31st, 2015

Liability_ProtectionPresentation at APWA North American Snow Conference

Chris Jackson, Vice President Government Operations, Webtech Wireless, along with industry experts Dominic Guthrie, Transportation Services, City of Toronto, Dragan Mrkela, Highway Engineering Technician, 407 ETR Concession Company Limited, Woodbridge, ON and Dr. Wilfrid A. Nixon, PE, PhD, PWLF, Professor, University of Iowa, Iowa City, IA,  will be presenting how government agencies can gain liability protection using GPS/AVL at the upcoming APWA North American Snow Conference, April 12-15, De Vos Place, Grand Rapids, MI. Attendees will learn how:


  • Other Government agencies are using GPS/AVL to challenge claims
  • To implement a GPS/AVL system that addresses liability concerns
  • To communicate the benefits of GPS/AVL within an agency with respect to liability

Presentation Specifics:

Date: April 13, 2015
Location: Gallery Overlook A/B – De Vos Place, Grand Rapids, MI
Time: 2:00 – 2:50pm

Presentation Summary:

By collecting information from your equipment such as speed, location, status of your plow and/or spreader, you can prove that your agency was maintaining the roads when/where an accident occurred. GPS/AVL is now becoming a standard defense tool in legal proceedings across North America. This presentation will help you determine what features to look for in a GPS/AVL system to ensure your data will be admissible.

We hope you’ll be able to attend. If you aren’t able to attend, but would like to learn more, contact us!


Mobile-AppThe FMCSA has just releleased a mobile app, QCMobile, that provides quick, up-to-date, safety information on commercial trucks and buses.

QCMobile (QC standing for “Query Central”) is expected to provide value to state and federal law enforcement personnel, as well as insurers, brokers, freight forwarders and anyone else interested in reviewing commercial carrier safety and performance data.

The app requires no log-in, whereas inspectors are currently required to log-in to a database to retrieve specific details. QCMobile immediately displays the current operating status of the carrier with the goal of expediting an inspection. Retrieving data from a number of FMCSA sources, QCMobile provides law enforcement officers and safety inspectors with the option of retrieving more detailed information should they require it.

The American Trucking Association (ATA), however, has serious concerns about the validity of the data, citing skewed numbers based on inclusion of accidents deemed outside of the control of the driver.

Carriers wishing to lower their CSA scores and better manage safety may find Webtech Driver Center of interest. Webtech Driver Center is an Electronic Logging Device (ELD) feature-rich software application that provides automated Hours of Service, Electronic Driver Vehicle Inspection Reports, forms and more, intuitively through a touch-screen interface.

The free QCMobile app is available for both Apple and Android devices:

Safety first…to reduce costs

Posted by: Deirdre O'Brien, March 12th, 2015

SafetyFleet safety is a hot topic. Hotter still, as we approach the FMCSA final ruling date for the mandated use of Electronic Logging Devices (ELDs) – an initiative that’s sole purpose is to make our roads safer.

But talking about safety and doing something about safety are two different things and as a recent Automotive Fleet article points out, are quite often not as joined-at-the-hip as you might hope.

The article’s author, Mike Antich states that while many senior managers say safety is a top concern, suppliers of fleet safety programs and related services indicate the concern for safety often doesn’t translate into action.

More and more fleets are experiencing increases in preventable accidents, which statistics support, are mostly caused by driver distraction. In fact, 25-30% of all fleet-related accidents are caused by distracted drivers. These, by their very nature, are considered preventable.

The article asks a really great question too. The overall total commercial fleet accident rate averages around 20%. The author suggests we consider a manufacturing analogy – so now we are talking about a 20% defect rate. The question – what industry would view a 20% defect rate as acceptable? It makes you think right? The scenario becomes even more unreasonable when you consider again that these accidents or defects are completely controllable. How many accidents could you avoid? How significantly would you be able to lower costs? How much money would you save? And most importantly, how many people would be better off?

It’s all about Fleet Safety, and being safe reduces costs

Studies indicate accidents make up at least 14% of a fleet’s total expenses. The author of the Automotive Fleet article mentions that while a fleet manager’s job consists of reducing accident repair costs, many find it counter-intuitive that costs can be reduced by incurring expenses. To quote the article, “the real cost savings occur when you train your drivers to drive safely. If a driver training program results in fewer accidents, the payoff is tremendous.”

Focus on your drivers

Back to the fact that fleet managers focus on reducing repair costs. In the example offered in the article, you have 100 repairs for the year and you manage to reduce repair costs by $100 per repair. You have reduced your overall repair costs by $10,000. Let’s say you also manage to reduce your repair costs by $10,000 per year for 10 years straight. One lawsuit can change all that – wiping out all ten years of cost savings in the matter of a second.

So it’s really about avoiding the accidents in the first place. And the way you do this is to focus on driver behavior. There is no better tool to do this, than your fleet management solution (such as Webtech Fleet Center). As we are in the business to help commercial fleets be more safe, reduce costs and generate competitive advantages – we have a few examples (Coach Canada, Driver Scorecard blog post) of how organizations have used their fleet management solutions to better train their drivers for maximum organizational benefit. Your fleet management solution empowers you with the ability to track hard-braking, speeding and excessive vehicle wear and tear. You can now take that data and use it to educate your drivers, use it to coach, re-train and re-visit when required. Use that data to engage and reward drivers for great behavior and celebrate with them for having made such significant, positive impacts on their organization, the industry, their families and the public at large.

Do you have a fleet management solution? Now is the time to start using your driver behavior data for the betterment of your business. If you don’t have a solution, we can get you started. Contact us to learn how a fleet management solution can work for you.

To read the full Automotive Fleet article, click here

Braving the elements in Nashville

Posted by: Mike Cornford, February 26th, 2015

iceLast week, I had the business trip experience of a lifetime! I was on my way to the ATA Technology & Maintenance Council in Nashville, TN, where Webtech Wireless would be demonstrating the benefits of our GPS/AVL fleet intelligence solution, Webtech Fleet Center. We would be focusing on the strengths the solution delivers to transportation organizations, particularly relating to better management of fuel related costs. The trip started off like any other – an early morning drive to the airport, catching connecting flights, landing and checking into the hotel, grabbing a dinner and then settling in for the next day’s last minute event details.

I didn’t know it, but Nashville, TN was about to give me a lesson in cold that most of you would think I’d be well-schooled in. A Vancouver, BC – based Canadian – we have easy-access to local ski hills to experience snow, even though Vancouver itself doesn’t really get snow. But I am after all, Canadian and some of our provinces exemplify true winter wonderlands during the winter months.

A clear and bright morning greeted me the next day, but as the day progressed, the temperatures rapidly dropped, and my phone began a steady stream of severe weather advisory alerts. “Sure, sure, this little storm won’t impact me – I know how to navigate the cold”!

As evening approached, Nashville started to shut down – what, really? The temperature got colder and colder, which led to snow, sleet and a complete freeze. Trying to walk to and from the convention center saw me taking a low, center-of-gravity stance, with slow and measured steps in my ridiculously slippery leather soled shoes. I must have looked like Spiderman would if he was scaling a building, but I was only trying to make my way down the sidewalk!

The mayor called a “State of Emergency” requesting people stay off the roads and that’s exactly what they did. Cabs were scarce, restaurants were closed and my hopes of complimenting this business trip with some great southern fare and top-rate, live music got downgraded to hoping I get to and from the convention center safely and ensuring three square meals a day (trail mix and microwave dinners).

The freakish weather continued. This snap would go on the books as the coldest in Nashville since 1978 and the ninth coldest February in recorded history. People were stranded at the airport and parts of Nashville (that included many hotels) were suffering from power outages. Hotels were booked solid, some weren’t accepting guests as a result of the outages and travelers were combing the City for toiletries.

I did actually manage to hail a few cabs during my stay. Each time I ended up with the same great driver. He was brave enough to venture out against the advisories and provide a much needed service for us conference goers and food seekers. Needless to say, I ended up getting his contact for my next visit and future fares. I can’t thank him enough for his services.

I did survive the week and managed to return home to Vancouver without any significant delays. Remarkable, as the weather continues to play havoc and all flights have only recently resumed. In Hindsight it was a bit humbling – when you are out of your element, it’s a whole new game when you encounter something out of the norm. But, when you face the unexpected, is also when you really notice the above and beyond. I’ve known Nashville to be a friendly place, but it’s even more friendly when you are bracing against snow, ice, sleet and incredible wind-chill. Sure, I didn’t get to sample as much Southern BBQ this time and I didn’t get to float from one amazing live performance to the next, but this recent trip to Nashville hasn’t dampened my hope to return again soon so that I can make up for that oversight and enjoy southern hospitality when it’s maybe just a little warmer outside.

Eliminate Transportation Paper-Based Reporting

Posted by: Deirdre O'Brien, February 12th, 2015

PaperlessToday’s transportation organizations are faced with increased pressures to comply with regulations, manage a shrinking driver pool and increased driver turnover and the needs to improve service levels while reducing costs.

Telematics solutions can save an organization thousands of dollars in tracking and resolving errors, processing overtime and even reducing FMCSA and DOT compliance fines.

Going paperless can provide a transportation organization with:

  • Ability to update records whenever work occurs
  • Allowing a driver to capture data automatically at the point of work, and updating systems in real-time
  • Eliminating the need for redundant back-end office data entry

Linking your drivers with the enterprise and its data resources, minimizing manual processes is the key to enhancing productivity, accuracy, profitability and ultimately customer satisfaction.

There are many benefits to removing paper from your driver’s day-to-day lives, but the two big-ticket wins are:

Creating more efficiency:

Replacing paper-based procedures with automated systems can provide your drivers with productivity gains of up to 18%. And once data is stored it can automatically be shared amongst different applications without the need for clerical data entry.

Reducing errors:

Mistakes and inefficiencies negatively impact your bottom line in more ways than you can imagine. Studies have found a skilled typist makes one error for every 300 key strokes. Factor in a long working day and the increase in errors that would occur at the end of a shift (most common practice is for paperwork to be completed at the end of a driver’s day) and you get a sense for the cost such errors might have on your organization.

Webtech Wireless’ AVL/GPS fleet management solution can help you on your way to a paperless cab –ensuring you are compliant with upcoming regulations. Contact us to learn the many ways you can save money, streamline your processes, and beef up your bottom line.

Better Driver Behavior really does Impact your Bottom Line!

Posted by: Deirdre O'Brien, January 29th, 2015

GasSo you probably already know this. But do you actually take steps to ensure you and your drivers are using best practices to generate efficiencies and cut costs where possible?

Better yet, are you continually monitoring, measuring, correcting and implementing what you learn?

Gathering relevant fleet/driver data can give you an accurate representation of what you and your drivers are doing and provide you with the opportunity to correct, modify and correct. This is one of the core benefits of implementing a GPS/AVL fleet management system.

And while gas prices are not currently as high as they have been – it’s always good business to strive to achieve maximum efficiency whenever possible. By changing your driving habits you can improve your fuel economy up to 37% immediately – making adjustments now will only help you in the long run and perhaps provide that competitive advantage when you need it most.

Here’s a quick refresher:

Keep Calm and Carry On

Accelerating quickly or too slowly can limit your fuel economy and when it comes to braking, less is more. When it comes to acceleration you should aim to take 15-20 seconds to get to 50mph from a stop. Braking takes kinetic energy and turns it into waste heat. Anticipating road conditions and coasting in gear to a stop will make the most of your momentum. Tests conducted by reported calm and measured driving provided an average fuel savings of 31%.

Consider your Speed

Gas mileage typically peaks at speeds between 40-55 mph and significantly declines after 60 mph. Oak Ridge National Laboratory research further indicates fuel economy drops 12% with speeds in the 50-60 mph range, 25% with speeds in the 50-70 mph range and by 36% with speeds in the 50 to 80 mph range. The U.S. Department of Energy reports that by watching your speed, you can lower highway driving fuel costs by 33% and city driving costs by 5%.

Cruising to Save

Using cruise control on the highway has a noticeable effect on fuel economy. conducted their own tests using a Land Rover LR3 and a Ford Mustang. The Land Rover got almost 14% better mileage using cruise control set at 70 mph compared to user-controlled speeds between 65 and 75 mph. The Ford Mustang got 4.5% better mileage.

Cruise control cuts down on unnecessary speed changes and prevents “speed creep” – both behaviors can cause excessive fuel usage.

Note: if you are in a mountainous area – it’s best to turn off cruise control as your vehicle will burn extra fuel trying to maintain the speed you’re set to cruise at.

No Need to Idle again ran their own tests and were surprised to discover just how much idling costs the average user. While idling varies per vehicle, reports a 19% savings from avoiding excessive idling on the vehicles they tested. The recommendation is that if you are stopping for longer than a minute, you should turn your vehicle off. And according to the Environmental Defense Fund, idling for just 10 seconds wastes more gas than restarting your engine.


This is only the tip of the iceberg really. A fleet management solution can help you save fuel costs (as well as many other fleet operation costs). It’s all about the data. Do you have a means of gathering the relevant data from your fleet? Do you have the ability to extract the information how and when you need it in a format that suits your business best? Can you monitor, measure and correct on the fly? Can you use your fleet data to make better, smarter, more strategic business decisions to help you achieve your operational goals? If it doesn’t, we can certainly help.

Here’s how some of customers are using fleet management to reduce fuel costs.

Read more on how a fleet management solution impacts fuel costs.

Contact us to learn more.


EventsAre you making the most of your supply chain or heavy-duty construction fleet intelligence to get the most from your fleets and bottom line?

High-value data extracted from your vehicles and various assets can power-up your productivity, increase efficiency and drive the changes necessary to establish a competitive edge.

Access to real-time, accurate, location-based data drives effective management by exception and the ability to:


  • make informed, smart, strategic decisions
  • identify and remove obstacles to productivity
  • increase driver safety
  • improve asset utilization

Not sure where to start, or how to match your business needs to the best solution?

Webtech Wireless is exhibiting at Cargo Logistics, January 28 and 29th, 2015 at the Vancouver Convention Center in booth #617.

We are also exhibiting (for the first time) at the World of Concrete event, February 3-6th at the Las Vegas Convention Center in booth #N2568.

We will be demonstrating Webtech Fleet Center, our powerful GPS/AVL fleet management solution, and Webtech Driver Center, our electronic logging device (ELD) software application at both events and would love the opportunity to show you the value of each in person. We’ll also have solution experts on-hand just in case you’d like to talk needs analysis.

If you visit us at either event, you can also enter our draw to win a panoramic tour of Vancouver (draw will be held on January 29, 2015), or a “Vegas strip” helicopter tour (draw will be held on Feb 4, 2015).

Hope to see you there!