In the business of helping companies grow, leaders lead and people live more fulfilling lives, an industry has grown up around risk taking. Personal development seminars, sometimes under exotic names such as Riskology, sell the idea that daring risk taking is something that is always desirable. Take for example, these gems of wisdom:

“And the day came when the risk to remain tight in a bud was more painful than the risk it took to blossom.”
—Anais Nin

“Living at risk is jumping off the cliff and building your wings on the way down.”
—Ray Bradbury

“If things seem under control, you are just not going fast enough.”­
—Mario Andretti

But how about this one?

“Almost 1.2 million people die each year due to vehicle accidents caused by distracted driving”
—Ford Motors study

While it may seem a mood killer at a personal development seminar, most fleet managers agree that reducing risk—not increasing it—is serious business. While they are as interested as anyone in growing their business (i.e., taking certain kinds of risks), there are other kinds of risk to avoid, because their avoidance is critical to their successful operations. It’s called risk reduction.

“There are so many unknown losses from accidents. The cost itself can be really bad. Trucks are down, customers are upset, and it is an amplification of a problem.”
—Kevin Bookey, National Foods, Transportation Manager

At Webtech Wireless, we have over a decade of experience helping customers successfully mitigate risk using our GPS/AVL fleet tracking solutions:

Improve Safety

• In the event of an accident claim against a company vehicle, GPS/AVL reporting data can prove the real location of the vehicle at the time of the accident. Our customer, Steve Troyer of Troyer Ventures, credited the Webtech Wireless Quadrant In-Cab MDT (mobile data terminal) with getting his drivers off cell phones while driving, “Texting dispatch instructions directly to the MDT pad in the truck eliminates misunderstandings, provides safer and more efficient journey management, and also provides documented records of instructions given”.

Reduce Liability

• As someone responsible for mobile workers, you are at risk whenever they work alone—especially in the hazardous environments common to the oil and gas sector. Without real-time visibility into these workers and how they’re driving, you risk your credibility, your company’s safety reputation, and of course the worker’s wellbeing.

Lower Costs

• Managing a large fleet of vehicles and drivers is risky and insurers know that. They also know that using telematics to track your fleet reduces your accident rate and they will reward you by reducing your insurance costs—GPS/AVL solutions can help you negotiate a reduction in your insurance premiums, and with proof of reductions in your accident rate, you can use that data to reduce your premiums further.

Want to Reduce Your Risk?

For fleet managers, choosing a telematics solution is a proven way to reduce that risk, because it gives them visibility into the fleet. With that visibility comes knowledge and with knowledge comes the capacity to make informed decisions about their business.

Remember On Tuesday, June 18, 2013 11:00 am to 12:00 pm PST (2:00 to 3:00 pm EST), we are offering a free webinar called “Reducing Business Risk with a GPS/AVL Fleet Management Solution” aimed at reducing risk for your fleet by implementing a GPS/AVL fleet management solution.

• Identify risks in fleet management
• Learn how to reduce risk for your drivers
• Protect your brand reputation
• Lower operating cost

Enjoy the peace of mind of knowing your operations are running safely.

Join Us!

Even if you specialize at transporting chemicals or hazardous materials, you can find yourself losing sleep worrying about how much risk is too much. When accidents happen the entire organization is affected. Cleaning up after a spill, for example, takes many more resources than preventing it in the first place, and while that’s going on, your brand reputation and customer service is seriously undermined. What you still want to know is “Where are my vehicles?”, “What are my drivers doing?”, and “What are the business risks?”

Recent recommendations to lift the ban of hazardous material across the Ambassador Bridge connecting Detroit (USA) to Windsor (Canada) still don’t make things easier. There are Hours of Service rules to contend with, rules that differ between the two countries (which if not followed carefully could wind you up with fines).

At Webtech Wireless, we’re able to offer a complete North American wide GPS fleet tracking solution. We’ve partnered with the key mobility providers to ensure you have coverage in either the US or Canada and we’re ahead of the ball implementing the new HOS (Hours of Service) rules for transportation in the US (coming into effect July 1, 2013). Building on the success of our 3G devices, with increased capability to handle more data at a faster rate, we’re building on innovation, vision, and commitment to help our customers for the long term.

On Tuesday, June 18, 2013 11:00 am to 12:00 pm PST (2:00 to 3:00 pm EST), we are offering a free webinar called “Reducing Business Risk with a GPS/AVL Fleet Management Solution” aimed at reducing risk for your fleet by implementing a GPS/AVL fleet management solution. Join David Greer, VP Marketing, Webtech Wireless who will describe how you can reduce risk to your fleet. 

His webinar includes the following:

• Identify risks in fleet management
• Learn how to reduce risk for your drivers
• Protect your brand reputation
• Lower operating cost

Enjoy the peace of mind of knowing your operations are running safely.

Join Us!

Back in the days of Charlemagne, lingua franca, literally meant “the common tongue” or “working language”. Nowadays, the French language is the exceptional tongue in North America except of course in places like French Canada where it’s a requirement for doing business.

At Webtech Wireless, we’ve long prided ourselves in our ability to build strong relationships with a broad array of partners and distributors, so we’re finding new ways to build partnerships and support our distributors.

This week, we traveled to Québec to attend the Bell Mobility Business Solutions Expo held in Montréal where we had a chance to network with Bell partners. Joel Waithman; Channel Partner Manager, Andrew Paul; VP of Commercial Sales, and Nigel Maund; Senior Account Manager (who speaks fluent French) were all in attendance and among other things received praise for bringing brochures and other marketing materials that are bilingual. “We handed out lots of our new partner brochures and 95% of them were the French versions”, said Joel who’d spent the day glad-handing the hundred-strong Québec sales partners from Bell.

Bruno Guglielminetti, Manager, Digital Communications and Strategic Information at NATIONAL Public Relations gave the keynote speech (in French) in which he said in essence that the future is data mobility. It is also its definition: access to data anywhere at any time. With the advent of smart phones, tablets, and other mobile devices he predicts that PCs are on their way out, thus confirming our strategy of end-to-end GPS/AVL solutions build around the importance of mobile devices in fleet management.

Following the events, there was a reception (attended by about 600), which included door prizes supplied by the various vendors. Representing the distant Pacific, we supplied two door prizes: A native bent box filled with smoked salmon and a bottle of British Columbia wine—Flavours of the West Coast.

Building Strong Relationships with Great Partners

Recently we attended trade shows in Ottawa, Ontario, Moncton, New Brunswick, and now Montréal, Québec—all places with strong francophone populations. To foster stronger relationships in these provinces this year for the first time, we displayed banners and brochures proudly in both of Canada’s official languages. Now our partners can clearly describe our products and services to their clients using our new partner solution portfolio.

Our Partner brochures in English and French:

• Fleet Monitoring Solutions – Utilize real-time Fleet Intelligence Anywhere™ to optimize fleet performance.
• HOS and Transportation Solutions – Enable fleet managers to monitor HOS compliance with FMCSA regulations in real-time.
• Temperature Monitoring Solutions – Reduce content spoilage by monitoring vehicles, trailers, and cargo.
• Trailer and Asset Tracking Solutions – Implement trailer and asset tracking solutions improve productivity, ensure on-time deliveries, and ultimately save you operating costs.
• Winter Maintenance Solutions – Optimize snow removal and mitigate risk with better management of materials and third-party contractors.

At Webtech Wireless, we’re building strong relationships with great partners and distributors such as IBM, AT&T, Roger’s, Telus, Motorola, Centurion, TMW, and of course Bell. By working closely with our partners, distributors, and resellers, our products and services gain the best reach to commercial and government fleets, ensuring success for all.

While the world has looked on in horror as tornadoes ripped their way across Oklahoma, another type of severe weather—drought—is having a very different impact: Theft. Farmers and ranchers are finding that as the drought continues, hay prices are on the rise and with that, a rise in the theft of hay bales. This is serious business as without the hay, their cattle starve.

Although one part of the state received some rain last week, it appeared in the form of severe weather prompting Mark Svoboda of the National Drought Mitigation Center to say, “A drought really tests your coping capacity.” To protect their agricultural assets, many Oklahoman ranchers are proving they’re meeting the challenge by turning to technology. They’ve installed GPS Locators into their hay bales to help track them in the event of theft.

Putting a GPS locator into a hay bale safeguards it automatically against unauthorized movement. Should it go missing, it can be tracked in real-time (by sending alerts and providing real-time visibility). With this visibility, farmers and ranchers can work with local police to locate wayward assets and retrieve them.

Smart Rural Communities

Back in 1920, 34% of the US population lived and worked in rural areas, but by the end of the century only 2% of American workers made a living there. With the decrease of economic output resulting from decades of population loss, agricultural areas stand to benefit from tools that help businesses do more with fewer workers and tools that help them monitor their assets more effectively.

In describing Intelligent Communities (those that use broadband technologies such as DSL, cable, satellite and wireless to prosper) Robert Bell described the misperception that intelligent communities are only affluent, urban, chic neighborhoods in large cities. While decrying that perception, he looks at rural areas as among the chief benefactors of smart technology. And, in that respect the cattle ranchers of Oklahoma agree with him.

Asset Tracking

Like farmers and ranchers, fleet owners lose sleep not knowing where their assets are. From hay bales to heavy machinery, assets left in the field are at risk of theft. Implementing asset tracking solutions reduces risk, improves productivity, and ultimately saves operating costs.

At Webtech Wireless, we partner with a range of companies because it helps us focus on our key products and services while offering you a diverse range of solutions.  For example, we have partnered with four of North America most prominent mobility providers to ensure you have the widest area of cellular coverage and that includes cross-border (US and Canada) coverage.

We also have resellers and distributor partners that sell our products and services and specialize in solutions for commercial and government fleet markets. Our OEM (original equipment manufacturer) partners embed our hardware products within their products, and leverage the software services we provide to develop and sell a combined offering to their customers.

While we have many partners, this story focuses on profiling three of our partners who have recently provided important integrations:

In-Cab Navigation from ALK Technologies

We partnered with ALK Technologies to bring enhanced in-cab navigation and routing capabilities to our MDT 3100 and Quadrant Manager. ALK CoPilot is an industry-leading truck-specific GPS routing solution designed to provide reliable navigation on truck-legal roads while keeping drivers safe. Fully integrated into the MDT 3100, drivers can seamlessly switch between Hours of Service and navigation.

Fuel Card Integration from FleetCor

We partnered with FleetCor because its fleet card products provided fuel card integration with Quadrant Manager. FleetCor is one of the global leaders in fleet fuel cards and this integration made it easier for our customers to better manage their fleets. For example, data from FleetCor and Quadrant Manager can be used to easily discover discrepancies between the location of fuel purchases and the location of vehicles.

“FleetCor fuel cards provide visibility into when fuel purchases were made and Webtech Wireless provides the location of the vehicle at the time of purchase. It makes the information trail complete for the fleet manager”, says Andrew Paul, VP Commercial Sales.

Traffic Scorecard Reporting from Inrix

“Death, taxes and traffic are often called the three certainties of life”, according to Inrix and, with the ability to provide traffic data points numbering in the trillions, Inrix has shown that it can handle at least the traffic part of the equation. Inrix has carved out a niche for itself as one of the pre-eminent providers of traffic data. What that means our customers is that we can offer utilize that data to increase the profitability and safety of companies operating fleets on busy roads and highways. For example, Coach Canada uses Quadrant reports that rely on Inrix data to ensure its drivers are driving safely. In particular, they can now report on the length of time the vehicle traveled beyond a pre-defined speed and driving behavior issues such as hard breaking or sharp accelerations, indicators of potential dangerous behavior by drivers.

Coach Canada, a leading Canadian commercial bus line, has achieved a variety of internal targets to monitor vehicle speeds, recently announced it had reached and exceeded its safe speed initiative and credited its improvement in overall safety and performance to our Quadrant Manager solution in conjunction with real-time road speed  and posted speed limit data from INRIX®.

Our partnership with Inrix and its successful implementation with Coach Canada have produced some very positive data: “We’ve seen a 90.4 percent reduction in speeding after implementing these Quadrant Features in 2012”.

Partnership Matters

All our partners provide unique solutions that are part of the distinctive GPS fleet management solutions we provide. We’re always expanding the products we offer and our partnerships play a key role in making this possible. For more information on our partners, please email us at info@webtechwireless.com.

Federally regulated rules and driver monitoring raise the specter of Big Brother with anyone considering a monitoring solution, but while some blatantly flout the law and force their drivers to work long hours, others lose sleep at night worrying about the safety of their drivers and operations.

Changes in HOS rules are rarely popular. The National Private Truck Council is currently running a survey and posing the question, “With the new Hours of Service rules effective due to take place July 1, 2013, what is your fleet’s estimated loss of productivity?”, but with the increase in accidents attributed to fatigued drivers, it’s no wonder that the US DoT continues to update its regulations. Safety trumps all.

At Webtech Wireless, we anticipate changes to HOS rules and provide regular software and hardware updates well in advance of change deadlines to ensure our customers never experience downtime and business interruption.

We Were Ready Then

Last December, we released an update of our MDT 3100 In-Cab solution to offer HOS Oil Well Waiting capability for fleets in the Oil and Gas sector. With Oil Well Waiting, drivers could track time waiting at a well site without it counting against their HOS time limit. This capability ensured fleets could remain competitive while complying with FMCSA HOS regulations. At the time, our Quadrant VP of Products and Services, Ernie Chatham said “This feature is designed with drivers in mind. It’s easy to use and the interface and workflow are simple, allowing for quick training, simple implementation, and immediate cost savings.”

We’re Ready Now

We’ve started letting affected customers know about the new changes to HOS rules for fleets operating in the US, so if you haven’t heard from us directly, you soon will. Here’s an overview from the US Department of Transportation.

30-Minute Mandatory Break – Starting in July, drivers of a CMV operating in the US cannot drive if more than eight hours have passed since the driver’s last off-duty or sleeper break of 30 minutes or more.  When a driver reaches the eighth hour into the work shift, before continuing the driver must take a 30-minute break.

Restart Rules - A 34-hour restart is a “valid” restart only if the driver ensures that the period includes two back-to-back nighttime rest periods from 1:00 a.m. to 5:00 a.m. The restart rules restrict how often a restart can be used. If a driver restarts more often than what’s allowed by US rules, the driver must indicate on the log which restart will be the one that’s being used as the valid restart.

For more information, see the US Department of Transportation web site.

Technical Support

If you have any questions about how the new HOS rules might affect you, please contact our technical support specialists:

support@webtechwireless.com Phone +1 (604) 419 8163

Toll Free (US/Canada) +1 (866) 945 4568

Hours of Operation:

Monday – Friday 6:00 am – 5:00 PM PT

Saturday 8:00 am – 4:30 PM PT

By Joel Waithman

Walt Fischer and Nigel Maund man the new Webtech Wireless booth at NAFA 2013.

Last week, along with Nigel Maund, Walt Fischer and others from Webtech Wireless, I attended NAFA in Atlantic City, New Jersey. I’m sure it’s a fun place in the summer, but in April there wasn’t much to distract me from the trade show (except perhaps a visit to the roulette table).

While at the conference, I attended an excellent presentation called, “Breakthrough Technologies and Future Trends for Fleet Telematics”, which described how telematics is going to impact fleet management in the next few years. The format of the presentation was a panel of four telematics specialists (responsible for huge fleets such as ARI) and a moderator. They fielded about ten questions and spent about ten minutes answering each question, except for one: The big question on everyone’s mind was distracted driving. This topic consumed a whole hour of the presentation time with many people from both commercial and government fleets weighing in on different points. Questions included, “How can we solve it?”, “Are we invading the privacy of the driver?”, and “What applications are available?”

So, gambling may be a fine distraction in Atlantic City, but no one’s gambling on distracted driving. One commenter compared cell phone use while driving to gun ownership. After all, a vehicle is potentially as lethal to operate, so some form of regulation is needed to ensure people use it properly. But is it the responsibility of governments to enforce? Some government operators suggested that unions might resist (unless required to comply by government regulations) while others embraced the idea (particularly commercial operators who shoulder a great deal of responsibility regardless of whether cell phones are used for private or company purposes). Everyone was aware of the Coca-Cola settlement of last year that set a precedent across the board for companies to monitor their drivers’ cell phone habits more closely.

On a lighter note, this year AT&T set up a demo car on the trade show floor equipped to demonstrate the risks of distracted driving. To try it, we put on special goggles that simulated a driver’s view and then we were given a cell phone to type on while driving. The demo could measure our level of distraction using graphs that measured speed fluctuations as we texted. People who tried the simulation were surprised by how distracted they became.

Joel Waithman, Channel Partner Manager - Webtech Wireless

These experiences reminded me how critical our Webtech Wireless MDTs with hands-free voice are to preventing distracted driving. Even our auditory alert warnings (such as on the Accelerometer) to warn of excess speed, braking, and other erratic driving behavior ensure safety by keeping drivers focused on driving rather than texting. There are many ways to be distracted nowadays, but it’s in no one’s interest to gamble on road safety.

Recently, I wrote how fantastic it was to see “Our Customers Speak at APWA”. It got even better when I had the opportunity, along with 25 other fleet managers, to visit the Freightliner truck factory in Mount Holly, NC (just outside of Charlotte) as part of the 2013 APWA Snow Show. One way to make any fleet manager smile is to see a brand new truck, which is how we were greeted outside the front door of the Freightliner Truck Factory. There were many smiles out front as we looked at the brand new Freightliner trucks, which are used by both our government and commercial clients in a wide array of applications.

The professionalism and commitment to quality was evident from the very start of our tour. After a briefing by senior management, we were led in groups of six by an individual tour leader, each of whom had at least 20 years’ experience in the factory. We were each given wireless ear phones and each tour guide had a wireless channel to speak with us. Even when we were in noisy parts of the factory, we could hear exactly what was being said by our tour leader.

Lowering an engine onto a chassis

At the Mount Holly facility, there are over 1,400 employees working two shifts a day to produce 98 trucks every day. We started at the beginning of the chassis assembly. Each chassis is assembled upside down. This makes it much easier for employees to get gravity to work for them rather than fighting to install heavy components like axles. Each Freightliner truck is custom ordered and can be configured in single, dual, or tri-axle offerings.

All the chassis move slowly along the production line as they are built up to specification. At the end of the line, a giant overhead crane lifts and then flips the chassis over before lowering them onto a set of trollies that are part of another production line. At the end of the second production line a brand new Freightliner truck rolls off the line.

We toured many other parts of the factory. Robots start cab assembly by putting them together in jigs. They are then sent through a fully automated paint line before being wheeled to the cab assembly area where dashes, windshields, wiring, wipers, seats, and more are all put together.

Each assembled chassis and cab is uniquely identified by the last five digits of the vehicle identification number. If any quality issue comes up, it is immediately documented in a computer system using the VIN. Throughout the plant there are white boards, meeting areas, and even giant screens showing best practices, all of which are designed to speed up production while ensuring both safety and quality. I came away with several impressions of the factory:

People: Everyone we met stopped to smile and wave at us. A few times, employees even took a minute to speak to one of our group. This is a culture committed to empower individual employees to do their job, get better at it, work in teams, and share those experiences with team members to make the whole process better.

Excellence: From daily huddles to automation, I left knowing that Freightliner is committed to a quality product. From design to how our tour leaders answered our question, there was knowledge and pride in how and what they delivery every day to their customers.

Performance: Among all Freightliner truck factories in the US, the Mount Holly facility has the fewest trucks off line. This is a key measure of truck factory performance and not only did the Mount Holly facility have fewer off line trucks than any other, it had one half the off line days of all the other factories. Huddles are held every day and any employee can propose ideas to make the process faster or the quality better. Teams are empowered to make their own decisions and changes, while making sure that safety is never compromised.

I was impressed with the whole operation and the intricate level of details that need to be brought together to build each Freightliner truck. Freightliner’s focus on people, excellence, and performance reminded me of Webtech Wireless: We have the same focus to bring together people and diverse teams to deliver awesome experiences for our customers as they improve their fleet performance with our GPS/AVL implementations. Who knows, maybe the truck I saw leaving the factory will one day have a Webtech Wireless device helping the fleet manager responsible for the truck help deliver on the value that started at the Freightliner truck factory?

Business intelligence tools are designed to retrieve, analyze and report data, and anyone trying to manage a business these days knows this: Data is everywhere. But how do you make sense of it all? On a vast scale, Google’s ability to handle large data sets in an efficiently has contributed $54 billion to the U.S. economy in 2009. Handling data effectively is big business.

At Webtech Wireless, we measure success by how your business implements our telematics solutions. Telematics is data. Data is information. Information allows you to gathering stories about how well your fleet is performing, and knowing how to use these stories is key to running your business better.

What Is NAFA’s Institute & Expo?

Another intelligent way to make sense of a lot of data is to attend a trade show and that’s what we’re doing­­—this time we’ll be at the NAFA Institute & Expo Show Management running April 23 to 26 in Atlantic City, New Jersey. Billed as a “Created BY Fleet Managers FOR Fleet Managers” event,

NAFA’s annual Institute & Expo is known as “the largest event of the fleet management industry”. It’s a great opportunity to network with thousands of fleet professionals and take part in cutting-edge training and education.

We recommend:

We’ve culled through their extensive list of seminars to recommend a few must-see seminars. As well, we found a link so you can easily download a schedule of the entire event (at bottom). If you’re planning on attending 2013 NAFA Institute & Expo, make sure you come see us at booth 728.

TUESDAY, APRIL 23

10:30 am “Thinking Ahead: Using Remarketing Trends to Forecast the Future”

TUESDAY, APRIL 23

1:00 pm “Breakthrough Technologies and Future Trends for Fleet Telematics”

WEDNESDAY, APRIL 24

10:30 am “Make Better Decisions through the Power of Technology”

THURSDAY, APRIL 25

3:30 pm “Safety 101 – Using Insurance, Driver Training and Crash Analysis to Manage Fleet Risks”

FRIDAY, APRIL 26

9:30 am “Getting to the Top: How Fleet Managers Can Gain Access to Executive-Level Decision Makers”

Download the 2013 NAFA Institute & Expos schedule

Bob Levesque, Kevin Hensley, Scott Edmonds, Michael Williams, and Karen Mongeli

This week, the American Public Works Association 2013 Snow Show wrapped up in Charlotte, NC. The annual event brings together some of the best snow operators in Canada and the US to share best practices, learn about the latest technology, and discover how it can help during storm events.

We were really pleased that three outstanding Webtech Wireless customers were selected to present at this year’s Snow Show. At our customer hospitality suite, we gave each of our customer presenters a plaque in recognition of their contribution to us and the show. Below is a short summary of each presentation.

AVL in Winterer Maintenance Programs today—Way More than “Big Brother” by Kevin Hensley, Stormwater Supervisor, City of West Des Moines. Kevin has spent the last six years in public works and commented that the AVL project come under “other duties as assigned”. Kevin sees himself as an end user of the system. He highlighted the importance of reports to achieving their goals. They use InterFleet for inventory control of their salt, spread rates, complaint resolution, customer support, and contractor oversight. As we wrote in Big Brother, Kevin got employee buy-in starting with the maintenance people. Operators have access to InterFleet before every shift, where they sometimes replay parts of the previous shift to get an idea of what has been going on during a storm event. I loved Kevin’s comment, “This stuff amazes me to this day”. Overall, the City of West Des Moines has reduced salt usage by as much as 40%.

Implementation of MDSS and AVL Equipment by Michael Williams, Snow & Ice Program Coordinator, Kentucky Department of Highways. I learned that MDSS stands for Maintenance Decision Support System. This system gives very detailed road weather forecasts in a graphical mapping application that includes all major Kentucky snowplow routes. Michael demonstrated their MDSS by playing back some of the snow storm events from this past winter, showing where rain/snow lines were forecast and where they actually ended up. Their InterFleet deployment now has over 100 units reporting, and reports include the ability to show road temperatures. Some of the reporting features of InterFleet they use include stops, application rates, and dead head miles. Like the City of Des Moines, they are not concerned about being perceived as “Big Brother”. To counter that perception, they obtained employee buy-in using InterFleet to compare application rates and show operators in a similar area why they don’t have to put so much salt down on the road to keep the public safe. About 90% of the fleet drivers equipped with InterFleet are independent contractors. Their primary goal for implementing AVL is to manage material costs.

Reducing Liability and Improving Winter Operations Using a GPS/AVL Solution by Bob Levesque, City of Mississauga. Bob opened the third day of the 2013 APWA Snow Show with a great presentation on the many ways they have used InterFleet to assist them. As the sixth largest city in Canada, they have used InterFleet since the 2009/2010 winter season to keep contractors accountable, manage liability, ensure routes are completed on time, and minimize the amount of salt they use while maintaining safety and service levels. Bob asserts that in addition to saving a lot of money, using less salt reduces the environmental impact of the salt (chloride load). Every winter, Bob creates a salt management plan and uses InterFleet to help him manage his own operators and contractors (88% of the vehicles they track are contractor vehicles). The City of Mississauga has seen numerous operational improvements including driver accountability, route completion, materials management, vehicle dispatching, vehicle location, resource management, reduced claims, and citizen complaints. They have also reduced salt usage by 20%.

There was much to learn at the 2013 APWA Snow Show. In addition to these talks, InterFleet was shown in the opening keynote address and in Implementing New Technology into Your Winter Maintenance Program. Our thanks to everyone who came to the show and especially to Kevin, Michael, and Bob for the amazing things they do with our solutions.