Things to consider when implementing a telematics solution

Posted by: Deirdre O'Brien, September 24th, 2015

checklistThe implementation of a telematics solution will often result in an extremely rapid ROI. But the telematics solutions of today are quite a bit different from the solutions of yesterday. Fleet Managers can quickly find themselves swimming in data. And while most managers will be able to access the data they need to make minor improvements in their operations, many won’t be maximizing the value of their system to really drive improvement within their organization.

Determine goals and objectives

What are the key drivers to implementing a telematics solution? Are you looking to enhance driver safety? Wanting to reduce operating expenses? Do you need to meet compliance guidelines? (Prepare for the ELD Mandate) Quantifying ROI will require you measure before and after results. You’ll need to know your status for several months prior to implementation to best compare against future metrics. It’s also good to set measurable goals – like increasing driver safety by 30%.

Next you’ll want to establish KPIs – these will help you continually evaluate your success on each of the identified goals.

Gain Executive Buy-In

Gaining executive buy-in is critical. Your executive team will need to sign-off on the investment and from a long-term success perspective, they need to really believe in the solution and the value it brings to the organization. Top driven implementations bring rapid ROIs and higher overall levels of success. Buy-in from the executive team will also help get the entire organization on-board and have everyone working towards a common goal. 

Determine Accountability

Determine champions within your organization. Find people who really care about the challenges your organization is facing and have the drive to help resolve them. A project sponsor will advocate for a telematics solution at every step of implementation and can make sure milestones are completed on time.

Your management team will need to identify short- and long-term goals, set realistic ROI expectations, establish budgets, and ensure the necessary resources are available.

Involve your staff members by mutually identifying key concerns, and seek their input on which performance metrics should be measured.

Create a detailed plan

Prepare a full and detailed plan to implement your telematics solution. Incorporate your goals, develop a budget, plan-out timelines, resources and evaluation steps. Try and involve your overarching company policies in the detailed plan without expending too much manpower. Consider basing your plan on lean principles:


·         Identify the problem(s) you are trying to solve

·         Understand what your current state is

·         Define your future state

·         Build a plan to achieve that future state

·         Create standard policies and procedures

·         Hold people accountable to executing against the policies and procedures

·         Execute the plan


Be realistic

Work with a timeline that is realistic and achievable. It takes time to identify your needs, develop goals and objectives, create a baseline for measurement, short-list providers and then ultimately select the one that understands your needs best. And once you’ve selected your provider you still need to factor in the time it takes to implement your solution. Depending upon the size of your fleet, you may also need to create a detailed schedule to address how/when you take each vehicle off the road for the time required to install the on-board hardware. You must also consider the time required to train your drivers, your fleet management staff and reporting and administration staff on how to get the most from your telematics solution. Timing is particularly critical if you are working on a hard deadline, such as the ELD Mandate or a seasonal shut-down. If you need to meet a specific target, you need to give yourself enough time to roll-out successfully.


Communicate with Employees

Communicate with employees before questions arise. Let them know why you’re making a telematics investment and detail the results you hope to gain. Be open and honest and let employees know how the solution will impact them. Many organizations present the solution as insurance for the drivers. Statistics support that most incidents that occur with truck drivers are initiated by other “passenger” vehicles . Introducing the solution by indicating it protects the drivers from complaints and explaining how collected data will be used as a training tool to reduce costs, improve driving habits and increase driver safety helps ease the driver adoption process. 

Maintaining Employee Buy-In

Managers should continually communicate goals for improvement, thoroughly train employees on achieving the goals and mentor and coach (including rewards for good behavior) employees over the lifetime of their service to your organization.  

Conduct Training

Training is the key to achieving the results you’ve planned for. If your employees don’t know how to properly use the solution, the solution won’t be as effective as it could be and your results won’t be as rapid or impactful.

Stay true to your plan

To get the most from your system, stay true to the plan you mapped out prior to implementation. Also really focus on tackling one KPI at a time. Get really good at gathering data specific to that KPI and analyzing it before you move on to the next. Telematics data can be overwhelming. You might have to fight the urge to jump right in and start gathering everything at once.

For a more in-depth discussion on what you should consider before implementing a telematics solution, please contact us.

The Foundation for Fleet Profit

Posted by: Deirdre O'Brien, September 8th, 2015

Make_more_moneyWebtech Wireless recently attended the Fleet Technology Expo where a wide variety of Government and Commercial fleet managers, fleet technology and solution providers and industry experts spoke about the future of fleet technology, current industry pain points, and the overarching need to continue to find ways to be more efficient, more green and more responsible.

The ability to keep on top of fleet maintenance schedules has long been a benefit of fleet management solutions. And now more recently, some fleet management solutions enable automated communication of Electronic Driver Vehicle Inspection Reports (eDVIR)  directly to maintenance personnel  for even more efficient fleet service and care.

However, it would seem that the majority of today’s enabled fleets are not taking full advantage of their fleet management solutions – most especially to better maintain their fleets.  Several sessions at the recent Fleet Technology Expo spoke to this oversight.

Approximately 95% of maintenance work continues to be reactive, not proactive. Reactive vehicle repairs are more costly than proactive repairs, resulting in excessive repair costs. Reactive maintenance also results in unnecessary vehicle downtime and wasted revenue earning opportunity.

Also consider the top five threats to fleet profit:

Four of the top five threats to fleet profit directly tie into proper vehicle maintenance. Given this, it makes even more sense to start developing a vehicle maintenance action plan utilizing your fleet management solution.

Telematics can help you track and perform proactive fleet maintenance and service for optimized costs savings, increased safety and reduction in vehicle diagnostic time as well as vehicle downtime.  Gathering mileage/odometer readings from each vehicle allows for more accurate maintenance work orders and overall increased fleet productivity. A fleet management solution can also help you address the ever-increasing need to retain your drivers.

Would you like help getting more from your Webtech Wireless Fleet Management solution? Contact us! Would you like more information on Webtech Fleet Center for all your fleet needs?

For highlights from the Fleet Technology Expo, please see our last blog post.

Highlights from the Fleet Technology Expo

Posted by: Deirdre O'Brien, August 31st, 2015

Fleet_Tech_ExpoWebtech Wireless was fortunate to exhibit at this year’s Fleet Technology Expo (formerly Green Fleet Conference and Expo).

The expo component was a great forum for Webtech Wireless to meet new prospects and potential partners. Growth and development was at the pulse of every conversation. A wide range of topics were also covered within several tracks of educational sessions.

Today we’re seeing general acceptance of telematics for enhanced operational efficiency. The next 5-10 years  should present us with some really creative and game-changing solutions that will enable us to do even more, with even more efficiency at a lower cost of ownership.

We’re going to see more in the way of regeneration – storing braking energy and utilizing it to enhance vehicle acceleration. These systems will likely pay for themselves through fuel and brake savings and they’ll significantly benefit the environment by decreasing harmful emissions.

That’s not all, we’ll see:

  • Real-world usage of autonomous trucks and the convergence of safety and efficiency
  • More predictive analytics for increased optimization
  • Double-digit fuel economy
  • More information exchange between different vehicle components
  • More intelligent routing and dispatching (ie. The technician with the best track record for up-selling furnaces will be the one dispatched to the H-VAC call
  • We should see more agnostic, on-board vehicle computing systems in the U.S.
  • More drivers will have mobile office set-ups for increased efficiency

The conference also featured two forward-thinking keynote presentations, by Ian Wright, Founder of Wrightspeed, Co-Founder of Tesla Motors and Sheryl Connelley, Futurist, Ford Motor Company.

Mr. Wright introduced the very viable option of using vehicles such as garbage trucks equipped with turbines and range extenders for incredibly efficient fuel economy and the perfect blend of battery and fuel synergy well-suited for large vehicles with frequent start and stop requirements.

Ms. Connelly captured our attention with a fascinating look at how a large auto manufacturer considers the science of how trends and fads affect change, and how these changes, coupled with evolving demographics can try to predict the requirements of future consumers.

Change is not only on the horizon, it’s occurring as you read this post. The Fleet Technology Expo only highlighted a few of the changes we can expect, however, the changes addressed at the Expo are exciting , innovative and extremely beneficial to drivers, organizations and the environment, and they are just around the corner.

Telematics – Your Savings will Surpass the Initial Cost!

Posted by: Deirdre O'Brien, August 13th, 2015


Why you Need to Adopt Telematics Technology

Government Fleet’s recent blog post identifies the following facts relating to the use of telematics by government agencies:

  1. Budget is the biggest barrier to telematics adoption for most fleets
  2. Fleets are rarely considered part of the revenue generating side of the business
  3. Many executives prefer to manage their fleet as cheaply as possible and view it solely as a cost of doing business

The post, however, points out that at this point, fleets can no longer afford to pass on the value a telematics solution brings to the table.

A key consideration for this is the incredibly rapid return on investment fleets experience with telematics solutions. Government Fleet publishes the following chart representing the percentage of seven major telematics providers’ customers that realized ROI within six months.














Additionally, over half of the fleet industry uses telematics. Those who don’t, lack detailed insight into their operations and operate at a distinct disadvantage.


Download the Telematics Return on Investment

Do you want to dig deeper? Gain a real understanding of the benefits you are likely to experience across your agency? Download a copy of the Telematics Return on Investment today and learn how you can optimize your entire business.







Government Fleet uses the cell phone as an analogy. Imagine 25 years ago when cell phones were not widely adopted in business. Now imagine running your business without them today. How much of a disadvantage would you have without the benefits of cell phones? If 96% of today’s leading telematics provider customers indicate telematics have had a positive impact on their fleet, what will the landscape look like in a few years? Government Fleet believes today you have the opportunity to join the elite clue of adopters who are using a technology that has the potential to revolutionize the world in the same fashion as the mobile phone.

Read the Government Fleet blog post. 


Sharing the Road Wisely

Posted by: Deirdre O'Brien, July 16th, 2015

Summertime often means camping and vacation road-trips, so we thought this was a good time to offer up some great driving tips, with a focus on how we can all do a better job of sharing the roads with our trucking and transportation friends.

First, some trucking statistics to highlight the importance of the trucking industry as well as to showcase the sheer volume of trucks that are currently navigating across the country.


Sharing the road safely with larger vehicles requires some understanding of the limitations of large vehicles.

Give a truck the space to stop (Avoid cutting in front of a truck)

Large vehicles require more time and distance to stop. If you need to pass or merge in front of a large vehicle ensure you can see the whole front of the vehicle in your rear-view mirror before you begin pulling in front of the vehicle.

Be aware of blind spots

Trucks have blind spots (see the diagram below). Avoid driving in trucking blind spots. If you can’t see the truck driver in the truck’s side-view mirror, the driver of the truck can’t see you.


Wide Turns

Never squeeze between a truck and a curb, as trucks need to swing wide to the left in order to make right-hand turns. And remember, truck drivers can’t see directly beside or behind them so they will not have visibility of a vehicle that attempts to squeeze between them and the curb.

The Driver Solutions blog has a great Infographic that provides a visual representation of these tips and more.

Stay safe!

Happy Canada Day and Independence Day!

Posted by: Deirdre O'Brien, July 2nd, 2015

Canada_USWebtech Wireless wishes you a Happy Canada Day and to our friends south of the border, a Happy Independence Day!

And while we are wishing you happy holidays, we’d also like to wish you the safest of holidays.

Improved safety is one of several key benefits available from our GPS/AVL Fleet Management solutions. It is also one of the driving factors behind many of our customer’s decisions to implement a fleet management solution. Safety is important to us, and as a result we’d like to share a few general safe driving tips as we enter this holiday season.

Assign a designated driver

Approximately 1 in 3 collisions involve alcohol, and 1 in ten drivers after 10 pm have consumed alcohol. The Traffic Injury Research Foundation indicates most alcohol-related crashes occur during June, July, and August. If alcohol is part of your holiday season, keep yourself and your loved ones safe by traveling on transit, via taxi service or with a designated driver.

Take brakes – ensure you are well-rested

People often travel long distances when they go on holiday. Fatigue is a form of impairment, so don’t give in to the temptation to push on. Rest stops are important. A stretch break keeps the driver alert by promoting blood circulation. Ensure you’ve had a good night’s rest before a long trip.

Keep hydrated

Hydration is vital to your mind, body, skin and overall health. Mild dehydration can include a light headache, dry mouth and fatigue. Moderate hydration can include a severe headache, more fatigue and some dizzy spells. These symptoms make for unfavorable driving conditions that could also affect the safety of you and your loved ones.

Mechanical health

Before heading out, have your vehicle inspected to make sure it’s mechanically sound. Repair or replace worn parts to avoid costly and time-consuming repairs that could affect your road trip. Check your tires, replace wipers if required, make sure all your lights work and check fluid levels.

Drive defensively

Keep a steady head, and hand at the wheel and remember that a heavy foot on the gas pedal translates into a heavy gas bill. Ensure you leave a safe amount of space between yourself and the car in front of you, shoulder check and keep out of other’s blind spots.

Have fun

Most importantly, have fun and remember fleet safety is a specialty of ours. Contact us if you’d like more information on keeping your most valued assets and your fleet safe, and your fleet business operating soundly and optimized to drive increased revenue.

There’s a lot to look forward to

Posted by: Deirdre O'Brien, June 18th, 2015

A highlight from the BC Trucking Association AGM

Truck_blogPeter Callaghan, SVP Sales and Marketing

This year’s annual BC Trucking Association was the forum for several positive industry updates. As always, the topics were thought-provoking and representative of both the growth opportunities and challenges faced by the industry. The highlight for me, however, was the presentation given by Don Krusel, President and CEO of the Prince Rupert Port Authority.

The Port of Prince Rupert was facing imminent closure in 2004 due to an almost complete reliance on the pulp and paper industry. Changing gears to focus on the processing of general goods and container transport has led to a full rebound and the Port is now on the verge of expansion that will bring more business to the transportation industry in BC, Canada and the U.S.

The Port has experienced double-digit growth since 2008, processing 181,000 TEUs in 2008 and 618,000 in 2014. TEUs or twenty-foot equivalent units describe the capacity of a container.

Mr. Krusel, who states he’s in the trade business and not just transportation alone has a lot to be excited about – the Port of Prince Rupert is now a big player in the Pacific Gateway and the Gateway is about to experience some pretty significant growth.

60% of Canadian GDP is directly related to trade amongst other countries. This business currently represents about 3.3 Million jobs.  The middle class in India and China which at one time represented about 1% of trade business is about to increase to 20 and 30% respectively. This massive middle class growth will generate the transport of more and more goods from Asia to North America and the Port of Prince Rupert is actually the closest North American port to Asia.

Additionally, the Port of Prince Rupert is the deepest, natural port with no barriers and is the third deepest port in the world. The bigger the port, the larger the vessels the port can process. Another boon for the Port, Prince Rupert has the lowest grade crossing over the Rocky Mountains, so the Port can run goods on longer trains from the Port at lower costs.

There are currently five established major trade routes in the world. The Port of Prince Rupert offers a brand new entry to the competitive trade and transportation landscape. From a business that was on the verge of closing their doors, to a business that’s creating history introducing new routes, projecting tremendous growth and competitiveness for Canada, the industry and even North America as a whole – that’s pretty impressive stuff and good news for all of us in British Columbia.

Webtech Wireless attends Government Fleet Expo and Conference

Posted by: Deirdre O'Brien, June 4th, 2015


As always the conference will focus on providing actionable solutions to the toughest challenges public fleets face today, and Webtech Wireless is excited to be part of the discussion!

We’ll be showcasing Webtech Fleet Center, our power-set of GPS/AVL and fleet management tools that allows government agencies to optimize their operations, be more accountable and minimize liability.

Some top issues in the industry today remain centered on efficient material management. Webtech Fleet Center has a proven track record of optimizing an agencies winter operations:

A prime example is the City of North Canton. Here’s a quick overview of how North Canton saved $300,000 in one year with Webtech Fleet Center

Webtech Fleet Center helps deliver better outcomes for your salt investment. See our white paper that identifies how you can get a better handle on salt, cut costs, reduce environmental impacts and increase customer service.

There are many more examples of how Webtech Fleet Center can help solve government agencies top pain points. Meet us at the show to learn more:

Government Fleet Expo and Conference

Colorado Convention Center, Denver
June 9 to June 10, 2015
Booth Number – #603

June 9 (11:30am – 2:30pm and  5:15pm – 6:45pm)
June 10 (11:30am – 2:30pm)

Or set up a one-to-one call

More information on Webtech Fleet Center

checklistWith winter quickly fading into the background, it may seem the wrong time to start talking about winter preparedness programs and winter operations best practices. For an agency in the process of scaling back their winter operations in preparation for spring and summer operations, it’s exactly the right time to conduct a winter operations review. What did your agency do really well this past winter? What processes need further streamlining? Was your agency well-positioned to respond to the very first winter event of the past season? Could you perhaps have done something different to ensure an even better, more effective response?

We’ve compiled a winter preparedness checklist to help you gain an upper hand over whatever winter plans to send your way next season.

  1. Login to your portal in late September to ensure all units and telemetry inputs from your plow sensors and spreader controllers are working properly
  2. Place your new hardware orders in late September so your devices are installed and ready when you need them to be
  3. Calibrate your controllers when you commission your winter fleet. Don’t assume your contractors will take care of this function. Avoid skewed data or incorrect salt application rates and associated high costs – and make calibration a requirement
  4. Submit your routes/map, data/material changes 8 weeks prior to your anticipated “go-live” date and ensure your fleet management solution grows as your city grows
  5. Enrol in a winter preparedness program and bring your “A Game” to whatever winter delivers (a good program consists of GPS/AVL inspections, spreader controller communication checks, winter operations report verification, a website audit and more…)

Need help? Webtech Wireless can step you through all the steps you can take to prepare for winter. We also have a first-rate Winter Light-Up Program that will ensure your agency is primed and ready for the first winter event of the season.

Contact us to learn more.

TheRoadAheadIf trucking is your business, then your business relies on drivers to remain in business, generate profits and gain competitive advantages. It makes sense then to do whatever you can to help your drivers optimize their time.

Webtech Fleet Center helps your drivers maximize their driving time, reduce time-consuming and error-prone paperwork and comply with FMCSA and DOT regulations.

  • Route your drivers based on what makes the most sense – their time is spent earning revenue and not wasted driving between jobs
  • Incorporate automation efficiencies whenever possible – reduce errors and paperwork and process administrative duties with the utmost speed.
  • Ensure efficient routing and navigation on truck legal roads – help your drivers determine optimal routes.
  • Optimize inspections – help your drivers simply and easily run through an inspection by providing officials only that information that is relevant to them, in a preferred format.
  • Comply with FMCSA and DOT regulations using automated HOS monitoring – help your drivers save time and avoid inaccuracies.
  • Use your driver’s time wisely with functionality like Webtech Fleet Center’s Yard Mode to automatically ensure your drivers aren’t using up their drive-time when they aren’t on the road driving.
  • Further streamline inspections with fully electronic eDVIR workflow. Inspections, repairs and eDVIR certifications can take place in the field, with no need for paper reports.

Could your drivers and your organization benefit from a solution like Webtech Fleet Center? Learn more.

Would you like like to talk with a solution expert on how Webtech Fleet Center can start working for you today?Contact us.